User information and Security

Handling of User information

Basic Privacy Policy
The Company may, in accordance with the “Privacy Policy” prescribed by the Company, disclose User information or information on User obtained during the course of use of this Service by User to the Company, subsidiaries and related companies of Kintetsu Group Holdings Co., Ltd., and partner companies with which the Company executed a nondisclosure agreement, and the Company shall not in principle disclose such information to any other parties. Provided, however, that the Company may, in accordance with the “Privacy Policy” prescribed by the Company, disclose such information in the cases listed below:
  • Where User consents to disclose the information;
  • Where the Company is required to disclose User information under laws and ordinances;
  • Where the Company, or a subsidiary or a related company of Kintetsu Group Holdings Co., Ltd., discloses statistical data that are collected to analyze trends of use of this Service (information that cannot identify individuals).


Security protection using SSL encryption technology is provided.
Kintetsu Railway Co.,Ltd. (hereinafter referred to as "the Company") will uses SSL encrypted communication in user registration and various transactions between users and the Company. By doing this, the security of user's personal information and the contents of each transaction will be ensured.
Database Management
The database of users' personal information is installed in a facility that is under strict control. The Company has installed firewall and other security programs and equipment and use data encryption to prevent unauthorized access.
These programs and equipment as well as the personal information database are managed by Kintetsu Information System Co., Ltd.
Credit Card Information Management
Users’ credit card information will be retained and managed by a settlement company (that complies with PCI DSS, the international payment card industry data security standard) designated by us.

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